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GlintMall Shipping & Fulfillment Policy

At GlintMall, we are committed to delivering your orders quickly, securely, and transparently. Please review the details below regarding our shipping and fulfillment process.

1. Order Processing Time

  • All orders are processed within 2–3 business days after successful payment confirmation.

  • Orders placed on weekends or public holidays will be processed on the next business day.

  • You will receive an order confirmation email once your purchase is confirmed.

2. Shipping Timeframe

  • Standard delivery time for international orders (including the USA, UK, EU, and Africa) is typically within 10 business days from the shipping date.

  • Some remote regions may experience slightly longer delivery times due to customs processing or local courier delays.

  • Total delivery time = Processing time + Shipping time

3. Shipping Confirmation & Tracking

  • Once your order has been processed and dispatched, you will receive a shipping confirmation email with your tracking number and a link to monitor the shipment.

  • Tracking updates may take 24–48 hours to reflect on the courier's system.

4. Shipping Carriers

We partner with reliable international and local couriers such as:

  • DHL, FedEx, UPS, Royal Mail, Aramex, and other region-specific carriers.

5. Shipping Costs

  • Shipping costs are calculated at checkout based on the delivery destination, weight, and size of the item(s).

  • Free shipping may be available for promotional campaigns or specific products, where stated.

6. Customs, Duties & Taxes

  • International shipments may be subject to customs fees, import duties, or local taxes, which are the responsibility of the customer.

  • GlintMall is not responsible for delays caused by customs processes in your country.

7. Address Accuracy

  • Please ensure that all shipping information (address, phone number, etc.) is accurate before completing your purchase.

  • GlintMall will not be held responsible for items not delivered due to incorrect or incomplete shipping details.

8. Delivery Issues or Delays

  • If your order has not arrived within the estimated timeframe, please contact us at support@glintmall.com with your order number.

  • We will work with the courier to investigate and resolve the issue as quickly as possible.

9. Fulfillment Locations

  • Products may be fulfilled from different warehouses based on stock availability and your delivery location, including the UK, USA, or Asia.

10. Pre-Orders or Backordered Items

  • For items marked as pre-order or backordered, estimated shipping timelines will be clearly stated on the product page.

  • Orders containing pre-ordered items will be shipped once all items are available, unless otherwise arranged.

If you have any further questions about your shipment, feel free to reach out to our support team at support@glintmall.com.